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The Final Countdown to Microsoft’s April 8th Deadline
In 2002, Microsoft presented its official Support Lifecycle Policy that was based on detailed customer feedback. The predictability of support services was cited as a very important issue for Microsoft’s customers. Microsoft responded accordingly by alerting customers years in advance that the XP operating system and Windows 2003 have an “end of life” date scheduled [...]
The service I received from the Myrtle Beach franchise was exceptional. My home office computer crashed with a virus and I had to complete a payroll for my business. They scheduled a technician for...